Privacy Policy

Effective Date: January 19, 2026
Last Updated: January 19, 2026

This Privacy Policy explains how Powell Mediation, PLLC, (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.powellmediations.com (the “Site”) or contact us about mediation services.

1) Information We Collect

A. Information you provide to us
We may collect information you choose to submit, including:

  • Contact details (name, email address, phone number, mailing address)

  • Scheduling details (preferred dates/times, matter type)

  • Basic matter intake information you provide in forms or messages

  • Billing details (if you pay online, payment processing is handled by third-party processors—see Section 5; we typically do not store full card numbers)

Important: Please do not submit highly sensitive or time-sensitive confidential information through Site forms or email. Mediation-related confidentiality may apply in many contexts, but online submissions may not be secure (see Section 7).

B. Information collected automatically
When you visit the Site, information may be collected automatically through cookies and similar technologies, such as:

  • Device and browser information

  • IP address and approximate location

  • Pages viewed, links clicked, and referring/exit pages

  • Usage and performance data

Squarespace-hosted sites commonly use cookies to support site functionality and analytics.

C. Cookies and consent tools
We may use a cookie banner/consent tool available in Squarespace to help visitors manage cookie preferences.

2) How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support

  • Schedule and administer consultations/mediations (including sending confirmations/reminders)

  • Provide and improve the Site, including troubleshooting and analytics

  • Communicate about services, updates, or administrative matters

  • Protect against fraud, abuse, or security risks

  • Comply with legal obligations and enforce our terms

3) Mediation-Related Note on Confidentiality

Mediation communications may be confidential under Florida law and applicable rules depending on the context and the agreement in place. However, submitting information through the Site (including forms, email, or messaging) may not be secure. Use discretion and request a secure method for sharing sensitive materials.

4) Legal Bases

Depending on where you and your clients are located, we may process information based on:

  • Your consent (e.g., certain cookies, marketing communications where required)

  • Contract/steps prior to contract (e.g., scheduling and providing services)

  • Legitimate interests (e.g., improving the Site, preventing fraud)

  • Legal obligations (e.g., recordkeeping, compliance)

5) Sharing and Disclosure of Information

We may share information with:

  • Website platform and hosting providers (e.g., Squarespace) to operate the Site; Squarespace processes certain End User data for sites hosted on its platform.

  • Scheduling providers (e.g., Acuity Scheduling, which is part of Squarespace’s suite of products and subject to Squarespace policies) for appointment booking and related communications.

  • Payment processors (e.g., Stripe, Square, PayPal) if you pay online (subject to their privacy policies)

  • Email/SMS providers if you use them for confirmations or reminders

  • Professional advisors (accountants, counsel) as needed

  • Legal and safety disclosures if required by law, court order, or to protect rights, safety, and security

We do not sell your personal information in the ordinary course of business.

6) Your Choices and Rights

A. Cookie choices
You can adjust cookie preferences through any cookie banner/consent tool we enable (where available), and you can also manage cookies via your browser settings.

B. Communications
You may opt out of non-essential emails by using the unsubscribe link (if provided) or contacting us at the email below. (Administrative messages related to scheduling or services may still be sent.)

C. Access, correction, deletion
You may request access to, correction of, or deletion of certain personal information by contacting us.

Florida privacy note: Florida’s Digital Bill of Rights became effective July 1, 2024, and applies primarily to certain very large businesses meeting specific thresholds. Even if it does not apply to our practice, we aim to honor reasonable privacy requests consistent with law and professional obligations.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, email transmission, or storage system is guaranteed to be 100% secure. Please avoid sending sensitive information through unencrypted channels.

8) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services and operate the Site

  • Maintain records for business, tax, or legal compliance

  • Resolve disputes and enforce agreements
    Retention periods can vary depending on the type of information and the nature of the engagement.

9) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above tells you when it was most recently revised.

12) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Powell Mediation, PLLC,
35246 US HWY 19 N #229
Palm Harbor, FL 34684 (Mail Only)
(352) 514-7787
cory@call-powell.com